Concierge
Job details
Full job description
We are hiring a Concierge to join Lantern Tourism Co. in Galveston.
About Lantern Tourism Co.
Lantern Tourism Co. is a family-owned hospitality and retail business based in Galveston. Founded in 2022, we run 2 locations in Greater Houston and employ a tight team that values doing the work well over scale.
About the role
You'll be the first face guests and residents see, and the person they trust to make things happen. Day to day you'll greet arrivals, manage packages and deliveries, book reservations and transportation, answer questions about the building and the neighbourhood, and coordinate with housekeeping, security, and maintenance to resolve requests quickly. You'll keep the front desk organized and the lobby welcoming through busy check-in periods and quiet evenings alike.
What you will bring
You bring genuine warmth, discretion, and the judgment to handle unusual requests gracefully. You stay composed when three people need you at once, remember names and preferences, and treat every interaction as the reason someone chooses to come back. Hospitality or front-desk experience helps.
If this sounds like the right fit, apply through this listing. Final-round interviews are typically on-site.
Required Qualifications
- Experience in hospitality, front desk, or customer-facing service
- Professional presentation and strong verbal communication
- Comfort with booking systems, visitor logs, and package tracking software
- Eligibility to work in Canada
Benefits
- Annual performance review with merit-based increases
- Free or subsidised meals during shifts
- Salaried base plus performance bonus tied to seasonal metrics
- Discounted room rates across the brand
Posted on May 15, 2026
Expires on November 11, 2026
Job ID: 28897315-8b03-47fa-9a5c-bb89414c2b8f